FAQ

 

What types of products does Vital Beauty Pro offer?

Vital Beauty Pro specializes in natural beauty products, with a focus on plant-based ingredients. Our product range includes items designed to promote scalp health and enhance hair growth, such as our popular Rosemary Oil for Hair Growth.

How do plant-based ingredients benefit hair health?

Plant-based ingredients are known for their nourishing properties. They can provide essential vitamins and minerals that support scalp health, improve hair texture, and promote thicker, fuller hair. For instance, Rosemary Oil has been shown to stimulate hair follicles and improve circulation, which can lead to enhanced hair growth.

What is the return policy for products purchased from Vital Beauty Pro?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Certain items, such as personal care goods, are non-returnable due to hygiene reasons.

How long does shipping take for orders placed with Vital Beauty Pro?

Orders are processed within 1–3 business days. Domestic shipping typically takes 3–7 business days, while international shipping can take 7–15 business days, depending on the destination and customs clearance.

What should I do if my order arrives damaged or is lost?

If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging. For lost packages, once marked as "Delivered" by the carrier, Vital Beauty Pro is not responsible for lost or stolen items.

Are there any customs fees for international orders?

Yes, international orders may be subject to customs fees, duties, or taxes imposed by your destination country. These charges are the customer's responsibility and are not included in the shipping costs at checkout.

How can I contact Vital Beauty Pro for further inquiries?

You can reach us via email at vitalbeautypro@gmail.com or by phone at 19497937443. We are here to assist you with any questions or concerns you may have regarding our products or services.

Learn more about the benefits of plant-based ingredients for hair health. URL: https://www.healthline.com/nutrition/plant-based-ingredients

Shipping policy

At Vital Beauty Pro, we strive to ensure that your beauty essentials are delivered to you quickly, safely, and efficiently. Please review our shipping policy for details on processing times, delivery options, and more.

  • Domestic (within the United States)
  • International
  • Domestic (within the United States): 3–7 business days.
  • International: 7–15 business days, depending on the destination and customs clearance.
  • Please note: delivery delays can occasionally occur due to factors outside our control (e.g., carrier delays, customs, weather).

Returns and exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us atvitalbeautypro@gmail.com. Please note that returns will need to be sent by mail

At Vital Beauty Pro, we offer a wide range of high-quality beauty and wellness products including skincare essentials (cleansers, serums, moisturizers), beauty tools & devices, hair-care items, and wellness supplements. Our goal is to help you achieve radiant, healthy skin and overall wellness.

Yes. We carefully source our products from trusted manufacturers and ensure they meet high standards of quality and safety. We believe in ingredients you can trust and we’re committed to offering products that help you feel and look your best.

We offer free shipping on orders of USD $50 or more. Shipping cost is calculated at checkout for orders below that threshold. We aim to process and dispatch your order promptly after payment confirmation.

If you need to cancel or modify your order, please contact our customer support team as soon as possible. Once the order has been shipped, you’ll need to follow the standard return process.

We accept major payment methods, including Visa, MasterCard, PayPal, and other secure payment options, as shown at checkout.

Our devices and tools are designed to be safe and effective for general use, but we always recommend patch-testing any new skincare product or tool, especially if you have sensitive skin, are pregnant, or are under a doctor’s care. Follow product instructions carefully and consult a dermatologist if in doubt.

You can reach us via our “Contact” page on the website with your name, email address, and message. Our team will respond as quickly as possible.

Great question! After introducing a new product, we recommend: Use it consistently according to directions (often daily or nightly) Monitor how your skin reacts over 4–6 weeks (that’s how long many skincare formulas need to show results) Maintain other healthy habits: sunscreen daily, hydration, balanced diet If you notice irritation or unusual reactions, stop use and consult your dermatologist.

Yes—the website uses secure encryption (SSL) and trusted payment gateways to ensure your personal and payment information is protected. We respect your privacy and adhere to a transparent privacy policy.

If a product is out of stock, you can either sign up for a back-in-stock notification or browse our catalog for similar alternatives. We may also discontinue items, in which case we’ll attempt to offer you a suitable substitute or refund if needed.

While we aren’t a medical clinic, we do offer guides, blog posts, and product descriptions to help you make informed choices. For example, we publish routines and ingredient overviews so you can choose the right product for your skin